Latest articles
Scottish Charity Email Report 2026: Is Your Email Going Into Spam?
We checked the email domains of 9,471 Scottish charities. Most are missing the records that Google, Microsoft and Yahoo now use to decide what reaches the inbox, so their own appeals are more likely to be filtered into spam while emails sent by strangers using their address are delivered. The numbers by size and provider, and the free afternoon's work that fixes both.
Business Standard vs Business Premium: Which to Choose in 2026
Business Standard vs Business Premium: Standard gives you the Office apps, Premium adds Defender, Intune, Conditional Access and data protection for about £6.40 more per user. What each includes, when Standard is enough, and how to mix the two without overpaying.
Microsoft 365 for Charities: Licensing and Pricing in 2026
Microsoft retired its free Business Premium and Office 365 E1 charity grants in July 2025. Here is what UK charities can still get free, the discounted pricing that replaced the grants, and how to claim it.
The AI Complainant: Why Subject Access Requests Are Getting Harder in 2026
Generative AI has made subject access requests cheap to send and follow-up complaints sharp. Add a new statutory complaints duty and one request can swallow a week. What is driving it, what you actually owe, and the process and licensing that keep it manageable.
Microsoft Agent 365: Bringing AI Agents Under Control
Microsoft Agent 365 for UK SMEs: what it is, what it costs, and how to discover and control the AI agents now running across your business, including on staff devices.
AI Just Made Phishing Personal. Here's How to Stay Ahead in 2026
The old advice, watch for typos and bad grammar is now useless. AI has made phishing fluent, personal and frighteningly convincing. Here's what genuinely protects your business.
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